Terms of Service

Last updated: 20 June 2026

These terms apply to all work, quotes, orders and services supplied by NOX CLOUD PTY. LTD. (ABN 54 679 483 580), trading as NOX Design & Print (“we”, “us”). By placing an order or engaging us you accept these terms.

1. Quotes and orders

Quotes are valid for 30 days unless stated otherwise. An order is accepted when we confirm it in writing and (where applicable) the deposit is paid. Specifications, quantities and delivery dates form part of the accepted order.

2. Artwork and approvals

You're responsible for the accuracy of artwork you supply (spelling, layout, colour, content). Where we supply a proof, production begins only after you approve it. We're not liable for errors present in approved artwork or proofs.

3. Payment

Unless otherwise agreed, a 50% deposit is required to begin work, with the balance due on completion. Account customers may be offered terms (typically net 7 days). Late payments may attract a recovery fee.

4. Delivery

Estimated delivery dates are provided in good faith but are not guaranteed. We're not liable for delays caused by couriers, suppliers or events beyond our control. Risk passes on dispatch.

5. Variations and reprints

Reasonable variation in colour, trim and quantity (±5%) is industry standard and not grounds for reprint. Issues with finished goods must be raised within 7 days of delivery.

6. Cancellation

Cancellation before production: deposit forfeited to cover design and prepress. Cancellation after production has begun: full quoted price is payable.

7. Intellectual property

Design IP transfers to you on final payment. Until full payment we retain all rights. You warrant that all material you supply doesn't infringe third-party rights and indemnify us against claims arising from such material.

8. Liability

To the maximum extent permitted by law, our total liability for any claim is limited to the price paid for the affected order. We're not liable for indirect or consequential loss (including loss of profit, opportunity or data). Nothing in these terms excludes rights you have under the Australian Consumer Law.

9. Storage

We keep job files for 12 months after delivery. Beyond that, files may be archived or removed without notice.

10. Governing law

These terms are governed by the laws of the State of Victoria, Australia. The parties submit to the exclusive jurisdiction of its courts.

11. Contact

NOX CLOUD PTY. LTD. (ABN 54 679 483 580)
Email: design@nox.cloud
Phone: 03 9900 0080